Product Warranty & Terms and Conditions
Certifications
Compliance marks · 08
C-Ticka compliance label which indicates that the device complies with the applicable standard and establishes a traceable link between the device and the manufacturer, importer or their agent responsible for compliance and for placing it on the Australian Market.
RCMthe Regulatory Compliance Mark indicates a device’s compliance with applicable ACMA technical standards – that is, for telecommunications, radio communications, EML and EME.
cETL USis the Intertek Testing Services mark for Canada and the United States, and identifies products which have been evaluated to relevant Canadian and American safety requirements. This mark is equivalent to the CSA or cUL/UL marks and approves the labelled product for sale in Canada and the United States.
cULis the Underwriters Laboratory mark for Canada, and identifies products which have been evaluated to relevant Canadian safety requirements (SCC). This mark is equivalent to the CSA or cETL marks and approves the labelled product for sale in Canada.
CEthe Certificate of Conformity Europe (CE Mark) is a mark to indicate that the product to which it is affixed is in conformance with relevant European Union Product Safety Directives. These EU Directives apply to all products used inside the European Economic Area.
RoHSproducts carrying this mark conform to the Restriction of Hazardous Substances directive adopted by the European Union. This directive restricts the use of 6 hazardous substances, notably mercury.
VEETthe Victorian Energy Efficiency scheme approves products that conform with energy efficiency upgrades, known as VEEC’s. VEET ensures companies have systems and procedures in place to carry out lighting upgrade work within Victorian standards.
IPART(NSW Independent Pricing and Regulatory Tribunal) enables products to be involved in energy saving projects as described by the energy savings scheme. Incentives are derived from this certification by every megawatt saved in electricity.
Associations
Memberships · 05
Member of Cleantech Industries on the Sunshine Coast since 2012. Cleantech Industries Sunshine Coast promotes and provides environmentally focused sustainable products and services, regionally, nationally and internationally.
Member of CIE Australia, the Australian National Committee of the International Commission on Illumination. An organisation devoted to worldwide cooperation and the exchange of information on all matters relating to the science and art of light and lighting, colour and vision, photobiology and image technology.
Member of the Caloundra Chamber of Commerce since 2013. The Chamber currently has over 450 members and is dedicated to promoting business in the region as a strong and influential voice, representing the business community.
Empyrean Lighting has recently joined the Maroochydore Chamber of Commerce. since 2016. The Maroochydore Chamber of Commerce is one of the Sunshine Coast’s leading business organisations with decades of experience in supporting and working with our local and regional business community
We are proud members of the Tertiary Education Facilities Management Association Inc (TEFMA) which provide vital strategic and operational infrastructure and services in support of tertiary education in the Australasian region. This new business partnership enables us to provide facility managers across the region with up to date and relevant information on LED technology and trends.
Awards & Recognition
Voted as one of the Top 100 Coolest Companies in Australia by Anthill Magazine Online in 2013 & 2014. Also in 2014, Empyrean was recognised as a finalist in the Global Growth category.
Andromeda Turtle Safe technology was ranked 89th in the Top 100 of Australia’s Smartest Innovations for 2014. In 2015, Andromeda Grow Light technology was ranked in the Top 100 of Australia’s Smartest Innovations also.
Recognised as finalists in both the Innovation & Export categories at the Sunshine Coast Business Awards in 2013. Again in 2015, Empyrean have been named finalists in the Manufacturing, Innovation & Export categories.
Glossary
11 termsBeam Angle
The beam angle defines the light pattern around the beam’s central axis for which the luminous intensity is half that of the maximum luminous intensity.
Candela/Luminous Intensity (cd)
The intensity base unit for light. Intensity is the luminous flux emitted from a point per unit solid angle into a particular direction, regardless of distance.
Colour Rendering Index (CRI)
A method for describing the effect of a light source on the colour appearance of objects, compared to a reference source of the same colour temperature (CCT). The highest CRI attainable is 100. Originally based on an eight standardised colour comparisons, it was later extended to fourteen colours.
Colour Temperature or Correlated Colour Temperature (CCT)
The colour temperature of a light emitter refers to the temperature to which one would have to heat a “blackbody” source (Planckian radiator) to produce light of similar overall appearance or chromaticity. A low colour temperature implies warmer colour (more yellow/red) light while high colour temperature implies a cooler light (more blue). The standard unit for colour temperature measurement is expressed in Kelvin (K).
(~)
Used to show that something is almost but not completely accurate or exact.
Luminaire (Light Fixture)
A complete lighting unit which consists of lamp(s), ballast(s) – if applicable – as well as a mechanism for light distribution, lamp protection and alignment and connection to power.
Luminous Flux
A complete lighting unit which consists of lamp(s), ballast(s) – if applicable – as well as a mechanism for light distribution, lamp protection and alignment and connection to power.
L70
The length in operation (in hours) at which an average of 70% of a lamp or luminaires initial luminous output (flux) is retained.
Transformer/Driver
An electrical device by which alternating current of one voltage is changed to another voltage.
Voltage
A measure of electromotive force or simply, the pressure of electricity. This is analogous to pressure in a water line. In our datasheets and catalogue, voltage refers to supply voltage required by the lamp (incandescent) or operating voltage required by the arc tube (discharge lamps).
Watt
Unit used to measure electric power consumed by a lamp or any electrical device.
Ingress Protection Ratings
An IP rating is made up of two digits. The first describes protection against solid objects, the second against liquids.
Read the IP ratings as text
| 0 | No protection |
|---|---|
| 1 | Protected against solid objects over 50mm e.g. hands, large tools |
| 2 | Protected against solid objects over 12mm e.g. hands, large tools |
| 3 | Protected against solid objects over 2.5mm e.g. wire, small tools |
| 4 | Protected against solid objects over 1.0mm e.g. wires |
| 5 | Limited protection against dust ingress (no harmful deposit) |
| 6 | Totally protected against dust ingress |
| 0 | No protection |
|---|---|
| 1 | Protected against vertically falling drops of water |
| 2 | Protected against direct sprays of water up to 15° from vertical |
| 3 | Protected against direct sprays of water up to 60° from vertical |
| 4 | Protected against water sprayed from any direction. Limited ingress permitted |
| 5 | Protected against low pressure water jets from any direction. Limited ingress permitted |
| 6 | Protected against high pressure water jets from any direction. Limited ingress permitted |
| 7 | Protected against immersion between 15cm and 1M |
| 8 | Protected against long periods of immersion under pressure |